FP&A Customer Success Manager

Description Ciklum is looking for a FP&A Customer Success Manager to join our team full-time in Poland.We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.About the roleAs a FP&A Customer Success Manager, become a part of a cross-functional development team engineering experiences of tomorrow.Want to shape the future of finance by applying your knowledge of FP&A to provide an automated solution? The FP&A Customer Success Manager will own customer success by leading product implementation for customers and providing support throughout the client lifecycle. Support finance professionals ranging from middle-management to high-level executives in both small and large US firms.If you are looking for a fantastic opportunity to join a team with lots of room for growth and impact, we would love to meet you! Responsibilities Understand current client situations and simplify models and existing procedures by implementing processes within the Datarails platformUtilise the Datarails platform and its tools to provide successful solutions for budgeting and forecasting, planning and monitoring, financial modelling, standard reporting, and moreProvide recommendations for possible process changes to help optimise current procedures and maximise outcomesBuild long-term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support Requirements Fluent English2+ years of experience in finance or FP&AA deep understanding of corporate finance work processes, with an emphasis on standard reporting (P&L, cash flows, budgets, and forecasts)Deep knowledge and solid experience in advanced Excel functions (formulas, VLOOKUP, Pivot Table, Power Query, and complex models)The role involves communicating with CFOs, Finance VPs, and Directors from leading US companies, requiring the ability to engage in professional conversationsExperience with various BI tools, ERP systems, and software implementationSignificant financial modeling skills; knowing how to handle Excel data and automate processesBachelor's Degree or equivalent, preferably in finance, accounting, or a similar fieldExperience with: supporting medium to large size solution projectsanalysis of business, product and technology requirements What's in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, life insurance and Multisport cardTailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certificationsGrowth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globallyFlexibility: Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-upOpportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potentialGlobal impact: work on large-scale projects that redefine industries with international and fast-growing clientsWelcomingenvironment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events