Delivery Manager in Life Science

.As a Delivery Manager, you will be responsible for supervising the delivery of data-intensive projects for Customers from Pharma and BioTech. You will ensure collaboration is successful for the client (delivering measurable value), our team (high employee satisfaction score), and Appsilon (growing business and billability). Your role will consists of:Building a strong relationship with the Customer:Having a good understanding of the Customers industry Having regular meetings with stakeholders across the client’s organization and discussing their challengesExploring new areas in which collaboration with our tea can bring value to the Customer Understanding the big picture and dynamics on the Customer sideEnsuring Customer satisfaction:Having a deep understanding of Customer goals within the project we are working onUnderstanding how the Customer measures the business impact of the projectProviding Customers with the best service experienceGuiding Customers during the project:Advising on the release processAdvising how to achieve impactChallenging Customer plans to find the optimal approachEscalating risks on timeProjects Continuity:Ensuring that the Customer is successful thanks to our project and wants to continue working togetherFinding opportunities to grow the collaboration with the Customer Direct Management:You will be a direct manager of several individual contributors and less senior delivery managersProviding career support and finding opportunities to growIdentifying growing talents and underperformers and acting on them promptly.Project/Product Management:If needed, you will take over the role of a Project/Product Manager who works hands-on in the project by managing the backlog, handling communication with the customer, clarifying requirements, and supporting software engineers.Requirements:At least 4 years of commercial experience in a similar role or managing and leading cross-functional teams in a multinational environment Domain knowledge (Good understanding of fundamental concepts in molecular biology and bioinformatics; Familiarity with bioinformatics tools and databases; Familiarity with -omics data sets; Knowledge of processing, analyzing, and visualizing biological data; Extra point for hands-on experience with the project)Proven track record of successfully delivering projects for Pharma/BioTechProject management experience (Product Owner, Project Leader, Project Manager, Project Coordinator roles)English C1 (close to native speaker)Experience with client relationship management/salesUnderstanding of modern software development processExperience in mentoring other peopleYou’re okay with traveling to clients and conferences (~4 times per year)Experienced in remote work, likes remote-first working cultureCommunication is your strong point. You like and know how to talk to people but also learn to listen effectively and memorize information. You are characterized by openness, patience, emotional intelligence, and high personal culture. Your time zone makes it possible to work with European and American clients. What’s in it for You:Competitive salary: Enjoy a monthly B2B salary of 19,000 - 25,000 PLN + VAT, based on a full-time commitment.Generous paid time off. Benefit from 26 days of paid holidays, plus the equivalent of public holidays in Poland, estimated at 13 days in 2024.Comprehensive sick leave: Receive 33 paid sick days per year at 80% of your salary.Professional Development Budget: You'll have a 5% addition to your salary allocated to a Professional Development Budget for activities that help you grow.Flexible remote work: Embrace remote work with flexible hours tailored to your time zone and family life.Training and conferences: Enjoy four paid days per year for training, conferences, events, or workshops.Health benefits: Access private health care insurance (in Poland) or a cash equivalent if you're not in Poland.Fitness perks: Receive a FitProfit or FitSport membership card (in Poland) or a cash equivalent if you're not in Poland.Life insurance: You and your family will be covered with life insurance.Personal assistant: Benefit from AskHenry, your assistant.Within 3 months, you will:Manage the delivery of 2-3 projects for Customers developed by teams of 2-3 engineersYou will be learning the way we work by participating in Talent Forge activities (workshops, trainings, talks)Mentorship from the Senior ExecutivesManage 5-6 individual contributors (team members or contractors)You will be learning the way we support software engineers as managers by participating in the weekly managers' meetings to share ideas, challenges, and solutionsWithin 6 months, you will:Manage the delivery of 3-4 projects for Customers (depending on their sizes)Manage up to 10 individual contributorsContribute to the internal initiatives that make our system work, for example: performance reviews, Talent Forge, onboardingStill getting mentorship and growing - training through the Personal Development Budget, 1-1s with the Director of Delivery, Head of Technology, and Senior Delivery Managers