Head of HR

  • Kraków
  • Qurate Retail Group
R72600-EN Head of HR (12-18 months contract)PL, Małopolskie, Krakow Job ID: R72600-EN Posted: December 28, 2023 Regular FullTime Qurate Retail Group– Human Resources– PL1047 Are you an enthusiastic Head of HR? Would you like to lead our Poland Global Business Services (GBS) center through transition and change as well as partner our global leaders in delivering the people strategy over the next 12-18 months? Join Qurate Retail Group as our new:Head of HR (12-18 months contract) Who we are? The Qurate Retail Group (QRG) offers the most engaging shopping experiences, combining the best of retail, media and social. QRG consists of eight leading retail brands: QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and reaches over 360 million homes worldwide through 17 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs and in-store destinations. QRG delivers personalized content to customers through data analytics and machine learning. Since 2016, QRG Global Business Services center in Cracow, a member of the QRG family, has offered world-class IT, Finance, HR services to our branches in Germany, Italy, the United Kingdom, and the United States. The role:As a Head of HR you will provide leadership and support to the function’s and/or department’s leaders on all aspects of People (HR) function initiatives including strategy, growth, succession planning, performance management, leadership development, total rewards planning, Team Member Relations, and organizational effectiveness. You will lead market talent management strategy for departments across Poland ensuring career and development paths are mapped for critical positions. In this role you will report to VP People with dotted line to GBS Site Leader. You will be a part of the GBS Senior Management Team and a line manager for the local people team of 8 direct reports. Accountabilities of the role will include: Coaching of the local senior leadership Enable a Diversity, Equity & Inclusion strategy & mindset in terms of leadership approach to all team member touchpoints Strategic transformational partner to the site leader and SMT External trends & best practices sharing TMX – ensure cohesive approach to the team member experience in Poland Together with L&D, provides input into competency and skill gap development for GBS function. Contribute to unique market nuances related to talent acquisition, total rewards, retention and development. Operate as a strategic change leader ensuring we realize the people side of the benefit is achieved. Maintain oversight of HR Delivery, Operations and Service teams programs & solutions to Poland. Create people strategies to support new business/process models and/or evolving business capabilities. Oversights HR policies, labor law regulations and employment processes. Additionally, you would help provide strategic input into enterprise HR Programs based on internal and external talent and HR trends in partnership with global People Team as well as input into the milestones and cadence for leaders & partners accomplishing Core HR Programs in partnership with international People Team. You will be a strategic liaison to HR Global departments (Total Rewards; People Operations; Organization Effectiveness, Learning and Development, Talent Development, Employee Experience) and contribute to development & delivery of the DE&I strategy in partnership across international & with QRG but operationalized following Polish nuances Who are we looking for? To be successful in this role you will have exposure to: Lead complex change in Poland & across main departments . Software Development; in GBS/Shared Service Transformation Lead across & delivering within a global/international matrix organization Build & delivery of in country people strategy according to global structures Use data insights to inform people strategy and metrics Executive level leadership and coaching Cost management of the local people's budget HR strategic consultancy within Shared Services environment Manage through complexity and deploy change Labor law experience in Shared Services environment On a personal level you need to be an effective & confident communicator with strong stakeholder management skills and highly influencing capability. We are looking for a strategic specialist and Change advocate with adaptability & working at pace in an ever-changing environment. Authentic, solutions-orientated leader with 360-degree perspective on the people team. Benefits: Attractively located office with collaboration spaces, gaming room, football table, billiards and showers and onsite parking Hybrid work model combining office & remote work (1 day per week in the office required) Company performance-related bonus Financial allowance for remote work Life Insurance Budget for development (including language courses and others), clear career path with the possibility to gain experience in an international environment Access to internal Learning Lab Platform with multiple trainings oriented for professional growth Access to MyBenefit platform (Multisport included) Charity programs Opportunities to volunteer your time to company – driven projects, employee networks or organizations of your choice – 1 day/year Private medical care Mental health support line for you and your relative Share with your networkCurated Experiences. Infinite Possibilities.Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward! | Opens in a new window | Opens in a new window | Opens in a new window 2024 QVC, Inc. & HSN, Inc.