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Since 1998 , we've been on a mission to reshape how players interact with their favorite games , growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! Role overview We are looking for a Project Manager to play a significant role in managing a portfolio of cross-functional projects to support and grow Helpshift 's enterprise customers. As our team is poised for significant growth, this is an exciting opportunity to join us in optimizing our processes and strategies to handle an increasing number of projects. You will play a crucial role in ensuring that all teams work within the Helpshift Agile framework, implementing excellence in collaboration and communication across the Enterprise teams. You will own processes and tools to support our team's drive for further success and will also be responsible for generating reports for stakeholders across Helpshift and Keywords Studios Player Engagement. What are we looking for? Our Project Manager has a knack for the following skills: Leadership: Day-to-day project management of Enterprise projects Work transversely across Product, Engineering, and Solutions to deliver high-impact, multi-team strategic projects Own stakeholder management and reporting Drive cross-functional efficiency and execution of transformational projects Act as internal Agile evangelist within the Enterprise team to drive adoption of an evolving Agile framework Work with Director, Strategic Projects on strategy, prioritization, and implementation of internal improvement projects Communication: Ensure alignment and focus on problem-identification and problem-solving between Product, Engineering, and Solutions teams Analytics: Identify gaps and efficiency opportunities in our cross-functional processes and find and implement solutions to improve these Business: Have a natural curiosity and excitement about the prospect of being a part of a team that is optimizing for growth and desire to make a significant impact Build and track milestone plans Requirements You'd be a great fit for this role if you have: At least 6 months of tenure in Keywords Studios Entrepreneurial approach to work, always looking for opportunities to drive improvement Excellent time management Willingness to continuously learn new things and improve your skills Experience managing multiple agile teams Some experience applying hybrid waterfall/agile and Scrum/Kanban frameworks Good working knowledge of Atlassian Suite products (primarily Jira and Confluence) Experience with stakeholder management, including project and portfolio reporting and risk management An ability to effectively listen, advocate, influence and connect the dots across multiple teams Would be great if you have: PMP or CSM certification a plus If you don't meet all the qualifications but believe you have the skills and experience to excel in this role, we encourage you to apply. Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Business Development, Player Engagement Service: Engage Employment Type: Full Time, Permanent Working Pattern: Remote