Night Manager

Radisson RED sees things differently! Art, music, design, fashion: hotels with real urban energy, and coming to Kraków this summer and now we are looking for Night Manager to join our brand-new team. As Night Manager at Radisson RED Kraków, you will be our guests’ superhero!  You will ensure the heart and soul of Radisson RED beats loudly and strong. Innovative and ahead of the curve, you will create the REDvolution where our guests can’t wait to come back and experience the moment again, they will go social, where it’s constant snap and chatter. Capturing feedback at every opportunity, you are ready to make things happen with your unique personality. It’s different we know, but that’s ok, for at RED it’s a given as the guest experience is paramount and always tops our agenda. What We Offer Our Night Manager We are proud to be ranked among the top three Forbes Best Employer in Travel & Leisure worldwide, because we aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:  Special rates for our team members, and friends and families while travelling and staying in our hotels We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all Private medical care and possibility to join a group insurance Access to MultiLife platform that support your growth and well - being Lunches in the employee canteen and unlimited aromatic coffee Employee Referral Programme with attractive bonuses Diverse career opportunities worldwide in more than 1160 hotels  Training, transfer and promotion opportunities in 10 hotel brands worldwide  Diverse and open team as well as regular team events    The Night Manager Role Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Night Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between You will support our front office team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level You will exude patience, empathy and have the personality to host the show As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department As Night Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!   Are you? You ideally have previous experience in managing front office team You can quickly familiarize yourself with the use of IT systems  You are a team leader and always have an open ear for the questions and problems of your team  You are flexible with positive Yes I Can! attitude You have an eye for detail You are creative problem-solver You are passionate about creating extraordinary service You speak Polish and English  Come join us and make RED the place to be! Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise! The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, art’otel. Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.