Team Leader - Quality

Team Leader - Quality Miejsce pracy: Chociule (pow. świebodziński) Your responsibilities Support safety programs and compliance to ensure a safe work environment for all associates Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team Conduct shift planning and forecasting, alongside assigning and directing work Plan for and identify root causes of inventory deviation, via cause and effect analysis Support network-wide fulfillment & operations-focused quality initiatives Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover Appraise the performance of team members; developing, rewarding and coaching employees Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity Gain expertise in key fulfillment center process paths, as well as exception handling; we need you to ensure that process discipline is adhered to across all shifts and departments Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements Liaise with Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.e setting area readiness standards Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers Our requirements Bachelor’s Degree from an accredited university or equivalent experience in operations management Fluent user of the entire MS Office suite, especially Excel Experience in managing & developing teams Communicating well in the local language and in English, verbally and written Optional Strong analytical abilities, including proficient mathematical and data analysis skills Able to swiftly pick up new software systems and data analysis tools Experience with Lean and Six Sigma methodologies and techniques Benefits sharing the costs of sports activities private medical care life insurance corporate products and services at discounted prices no dress code coffee / tea parking space for employees redeployment package employee referral program DESCRIPTION Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We are looking to hire an Inventory Control & Quality Assurance Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment center sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. These fulfillment center are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession. Amazon Europe Core At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.