Logistics Representative

C.H. Robinson seeks a Logistics Representative to enhance our TMC team in Wroclaw. In this role, you'll drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network.Bring your passion for logistics and proactive mindset to deliver exceptional service and drive continuous improvement.RESPONSIBILITIES:Build relationships with customer contacts to execute day to day transportation needsProactively monitor, manage, and follow-up on shipment daily exceptionsManage service failures with transportation service providers and work with customer to resolve any potential issuesIdentify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)Provide prompt and professional response to customer's requests for additional informationHit tactical and operational KPI targets (Quality and Productivity Metrics)Strong willingness to be committed to customer and divisionManage reconciliation of weekly financial reportsResponsible for running and improving reports on daily shipment activitiesIdentify and implement operational efficiency gainsExecute and respond to changes submitted from the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)Collect, sort and distribute operational information to the internal teamQUALIFICATIONS:Required:University degree in the area of Logistics or Business4-5 years of work experience in a similar role (European Logistics)Fluency in English is a MUST for this roleWillingness to create and adhere to process and planAbility to solve problems in an effective and efficient mannerAbility to think creatively and being flexibleDetail oriented and strong communication skillsPreferred:Ability to work in a stressful, team oriented, and fast-paced environmentFriendly, customer-service attitudeKnowledgeable in Microsoft Outlook, Excel, and PowerPointWhat do we offer? Real career possibilities and the opportunity to develop your talent in a fast moving, global organizationA fun, positive and open environment which encourages thinking outside the boxCompensation includes a monthly salary and bonus based on personal, team performance and business growthBenefits package which includes: cafeteria system, private medical insurance, unlimited access to training platform Percipio and GoFluent, Employee Assistance ProgramWork in a modern office with convenient locationQuestioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!