GLOBAL OPERATIONS MANAGER

  • Katowice
  • Red Reply
You will be responsible for the development of our new Red Reply business unit focusing on "General Managed Service" and Oracle Consulting with a high degree of creative freedom in an innovative and international team This includes sales, budget and personnel planning, as well as the selection and recruitment of new employees Presales activities including the presentation of your business unit and your daily business to convince our new and existing customers having made the right choice You are responsible for the delivery of the unit in terms of quality and quantity. This means, to make sure our customers, your team and you are happy with the situation in any case Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.Language Courses – you have access to the platform where you can practice your language skills.Regular and systematic further training opportunities - internal and external ones. We support your development.Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.We are looking forward to your successfully completed studies in computer science, mathematics, physics or comparable technical course of study and relevant professional experience in position with personnel responsibility.You are very familiar with coordinating, leading, and scheduling a team and you are a good "people manager" who understands how to motivate team membersExperience in IT Service Management and ITIL and managed services or SLA driven service delivery projects You are able to simultaneously meet customer expectations and challenge your employees. An intermittently stressful situation challenges you and demonstrates your pragmatic solution-oriented thinking.Very good communication skills in English (German on a basic level is an advantage), as well as the willingness to travel occasionally, complete your profile.Red Reply ss the Full Managed Services Company in the Reply-Network and a long-standing Oracle Platinum Partner and Managed Service Cloud Provider and we are a pioneer in the agile application of state-of-the-art Oracle Cloud technologies for years. This is associated with customized software solutions with which our customers master the challenges of digital transformation on a daily basis. With a clear focus on lean and agile processes in operation and further development, as well as state-of-the-art cloud services, we accelerate innovations, minimize risks and create sustainable entrepreneurial value creation