Senior Process Manager RTR

  • Kraków
  • Heineken Global Shared Services
Senior Process Manager RTR Miejsce pracy: Kraków Your responsibilities shaping Finance Hub strategy in alignment with the strategy of HGSS Center and HEINEKEN Global Finance Strategy defining and implementing stream strategy, priorities, and deliverables (PtP, OtC, RtR, FP&A) aligned with Global Process Owners primary ownership for the service delivery quality and timeliness primary ownership for effective internal control's environment and mitigation of ant deficiencies in controls execution primary ownership for stakeholder satisfaction measured by NPS (Net Promoter Score) assessing and putting in place mitigating measures for process and people related risks being responsible for stream budget planning and delivery of actuals in line with Annual Plan and Rolling Forecast building CPI mind-set by challenging the status quo in process execution and ways of working owning delivery of yearly FTE productivity in the stream by shaping CPI, automation and AI pipeline delivering Business Value to the Operating Companies by direct impact on Cash, Working Capital and P/L management fostering Business Acumen development for Finance Hub, cross stream collaboration and talent development energizing and inspiring teams to deliver on the business strategy by displaying passionate, collaborative and encouraging leadership anticipating development of strategic capabilities for Finance Hub and ensuring proper workforce planning, development, and upskilling plans Our requirements at least 7 years of experience in Finance/Accounting/Process Management role at least 5 years of experience as senior people leader managing managers (2nd level) successful career record as experienced and mature people leader proven successful track in management (process, people, function) ability to work collaboratively with others and navigate complex decision making excellent communication skills (both verbal and in writing) an entrepreneurial mind-set and an ability to connect with internal and external audiences including senior management business acumen experience in defining and governing change control and issue resolution forums experience in developing, implementing, monitoring and reporting performance experience in embedding a performance oriented and customer led culture a drive for continuous professional development in self and others excellent written and verbal English Optional CIMA, ACCA, MBA or adequate certification What we offer Private Medical Healthcare Performance bonus Sodexo card Life insurance Referral program Development opportunities Local and global job opportunities within HEINEKEN ACCA Approved Employer Work from home flexibility (also after COVID) Benefits sharing the costs of sports activities private medical care life insurance remote work opportunities integration events corporate sports team parking space for employees extra social benefits pre-paid cards christmas gifts employee referral program charity initiatives flexible work from home scheme after pandemic/lockdown open bar on Fridays The job purpose of Senior Process Manager is to shape and deliver Finance Hub strategy by unlocking core Business Value within Operating Companies through continuous improvement in cost productivity, cash flow, quality, control environment, customer experience and capability building. Contributes to the delivery of the strategy of HGSS Center. HEINEKEN Global Shared Services At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications. An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do. HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands. HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!