Customer Support with Dutch

  • Katowice
  • Concentrix Cvg International Sp. Z O.o.
Operating system, WindowsYour responsibilities, Support customers for security cameras and system uses (pre and after-sales), Assisting our customers via inbound & outbound calls and via chats/emails, Collaborating with other departments to ensure customer satisfaction and resolution of issues, Handling inquiries, resolving complaints, and troubleshooting technical issuesKnowledge of Dutch min. B2 and English min. B1 (for training purposes), Excellent communication and interpersonal skills, Previous experience in customer support or related field, Strong attention to detail and ability to multitask efficiently, Previous experience working in technical environment or in interest in new technologies.What we offer, Attractive salary based on a labor contract,, Modern workplace in the heart of Katowice,, Relocation package,, Multisport Card, Private Medical Healthcare, MyBenefit, Life Insurance,, Fully paid training (you will get the salary for participation in the training),, Possibility to Refer a Friend,, Team-building events,, Team leader support at every stage of cooperation,, Coaching, mentoring to improve your qualifications.Benefits, sharing the costs of sports activities, private medical care, life insurance, fruits, integration events, no dress code, coffee / tea, redeployment packageConcentrix CVG International Sp. z o.o., We do things differently. More than 400 enthusiastic employees from over 12 countries work in our Szczecin office every day to offer our Clients the best product and service. If you’re looking for a chance to participate and contribute your ideas, this is the right place for you. We are planning on doing something big and are looking for motivated and creative people to tackle things., , We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams., , Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.