General Manager (Sales & Marketing)

SentiOne is an AI-powered social listening and omnichannel customer service automation platform, powered with industry-agnostic NLU engine. We provide cutting-edge AI technology for automating customer service across multiple channels combined with powerful social listening and analytics for customers in more than 70 countries across the globe. Flat structure, no micromanagement, no dress code, celebrating every possible occasion - that’s us in a nutshell :) We value culture based on innovation, transparency and open communication. As a team, we’ve created a space to develop our unique talents and exchange knowledge. We respect each other and trust each other's judgment. As the General Manager of our SentiOne Listen product, you will have unparalleled ownership and autonomy to shape the direction and success of the entire business line. Your strategic vision and leadership will drive tangible results and make a significant impact on our company's growth trajectory.   Location : Tricity or Warsaw Job type : B2B Salary : base + commission What You’ll Be Responsible For: Develop and execute strategic plans to drive revenue growth and market expansion for our SaaS product business line Manage the full P&L for the SaaS product portfolio, including revenue forecasting, budgeting, and cost management Drive customer acquisition and retention initiatives, leveraging data-driven insights and market analysis to inform decision-making Lead key client acquisition efforts or provide support in the sales process for new business development Lead and mentor a high-performing team of professionals across sales, marketing, customer success, and other functional areas Collaborate closely with product development and engineering teams to ensure alignment between product roadmap and market demand Monitor competitive landscape and market trends to identify opportunities for innovation and differentiation Foster a culture of excellence, accountability, and continuous improvement within the SaaS product business line What You Need to Get the Job Done: Native Polish speaker with a minimum of C1 proficiency in English Experience in a SaaS-focused company, demonstrating a deep understanding of software-as-a-service dynamics Previous accountability for revenue and cost budgets (experience managing budgets across multiple teams preferred) Background in active sales, with a proven track record of driving revenue growth In-depth knowledge of the digital marketing and e-commerce landscape, including an understanding of advertising agencies, media houses, and market dynamics Previous engagement in product development, with a keen understanding of product development strategies Familiarity with customer farming processes and anti-Churn strategies Exceptional leadership skills, capable of inspiring and motivating teams to achieve their best. Experience in working with remote teams. Strategic thinking abilities with the capacity for analysis, synthesis, and maintaining a helicopter view of business operations Strong problem-solving skills and a proactive approach to addressing challenges Positive attitude and a genuine passion for leadership, fostering a culture of positivity and growth within the organization What Are Our Drawing Cards: BUSINESS LINE OWNERSHIP.  You will get empowerment to run SentiOne Listen business line. Step into a leadership role as the executive, reporting directly to the board. Your expertise and contributions will be recognized and valued, positioning you as a key driver of success within our organization. TRUST, OWNERSHIP, FREEDOM.  Enjoy the freedom and empowerment to make critical decisions autonomously. Your expertise and leadership will be trusted, allowing you to implement innovative strategies and drive impactful initiatives to propel our SaaS product business line forward. INTERNATIONAL ORGANIZATION . Join a globally-minded organization with a diverse and inclusive culture. Collaborate with talented professionals from around the world, leveraging diverse perspectives and experiences to drive innovation and excellence in everything we do. TOP-NOTCH EQUIPMENT.  We provide everything you need - a laptop or a powerful workstation and all other necessary equipment to make your work experience comfortable. HEALTH & SPORTS PERKS.  Private medical care covered in 100%. Plus sports card and people who like to work out. Climbing, sailing, snowboard, gym? You will always find a training partner! FLEXIBLE WORKING HOURS.  We believe that a reasonably balanced schedule is the key to productivity. It doesn’t matter if you are an early bird or you get a lot done in the wee hours of the night. Just make sure you are available within our core hours - 10 am - 4 pm CET. HOLIDAYS & DAYS OFF.  Everyone needs to recharge their batteries and get some rest. Regardless of the contract, you get paid days off. Here's how our recruitment process looks like: Intro call with Aleksandra Kubicka (Head of People & Operations) - let's connect for an introductory chat where we can learn more about each other and explore your background and expectations. Interview with Aleksandra Kubicka and Daniel Kajak (CRO) - during this meeting, we'll delve deeper into your experience driving revenue growth for SaaS products. You'll also have the opportunity to gain insights into the SentiOne work culture. Case study - you'll receive a role-specific case study to prepare for the next phase of the process. Team workshop with customer success and sales leaders - present your case study and engage with your potential future peers. Meeting with the Board - an opportunity to meet with the Board and discuss alignment and fit within the company. Welcome on board! :) SentiOne is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, or physical ability. If you have any questions, feel free to contact us by LinkedIn, for an informal conversation.