Technical Customer Support with Dutch

  • Katowice
  • Concentrix Cvg International

Responsibilities: Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs. Assist customers in resolving technical problems with devices Collaborate with service engineers for technical support Requirements: Knowledge of Dutch at a communicative level (min. B2) Knowledge of English to understand the content of the training (min. B1) Minimum 6 months of experience in customer service Higher education Interest in new technologies We offer: Employment based on a labor contract Work in a modern and comfortable office in the center of Katowice Shift work from Monday to Friday (working hours: 10:00-19:00) Comprehensive 5-week training (fully paid) preparing you for the job Relocation support Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit Possibility to refer a friend