International Logistics Operations Manager

Position Overview The International Logistics Operations Manager manages daily logistics operations including coordination of inbound and outbound shipments, and carrier relationships. In addition to daily operations and performance, this role will partner with key internal stakeholder groups such as R&D, Lab, Real Estate, Material Planning and Procurement, SAP, Facilities, IT, and others to execute on business objectives. This position will develop and foster a strong partnership with key internal stakeholders to ensure business needs are clearly understood and supported by the logistics team.Essential DutiesInclude, but are not limited to, the following:Deliver logistics services and support for various departments to ensure materials are received, moved, and shipped on-time and in compliance.Serve as the subject matter expert and escalation point (as needed) to efficiently address issues for expedites, complex domestic and international logistics movements, and critical logistic needs of the business.Collaborate with all levels of the organization to execute the overall strategic plan.Lead and manage several varied projects at one time, with frequent changing priorities.Build and continually improve global logistics functional competencies; provide domestic/global logistics expertise to key initiatives cross-functionally.Support integration projects including but not limited to shipping, monitoring/implementing trade compliance, and regulatory requirements.Establish new and manage existing 3PL partnerships supporting critical logistics needs for the organization.Conduct weekly and monthly meetings with carriers and 3PL’s.Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Provide guidance to Operations and work with couriers, customs brokers, clinical sites, and internal departments to ensure shipping expectations are met.Participate in carrier management processes, such as selection, qualification, or ongoing performance management.Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or materials.Evaluate and recommend packaging solutions for shipment of samples or new products.Recommend purchase of new or improved technology, such as automated systems.Develop risk management processes to ensure continuity of supply in emergency scenarios.Must be detailed oriented, proactive in anticipating requirements and able to work efficiently with minimal direction in a sometimes-high pressure environment.Ability to lead and participate in a fast-paced team environment with aggressive deadlines.Ability to create and design solutions to increase overall efficiency.Ability to lead and motivate cross-functional teams.Strong analytical and problem-solving skills.Excellent oral and written communication and interpersonal skills.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Act with an inclusion mindset and model these behaviors for the organization.Ability to lift up to 10 pounds for approximately 5% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability and means to travel between local Exact Sciences locations.Ability to travel 20% of working time away from work location, may include overnight/weekend travel.Minimum QualificationsBachelor’s Degree in Logistics, Supply Chain, or related field as outlined in the essential duties; or Associates Degree in Logistics, Supply Chain, or related field as outlined in the essential duties and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s degree.8+ years of experience in logistics in a global environment.5+ years of international shipping and compliance.Demonstrated understanding of UPS, FedEx, and DHL systems for domestic and international shipments.Demonstrated understanding of less than load (LTL) and full truckload (FTL) carriers.Demonstrated ability to manage 3PL and carrier relationships.Strong proficiency in Microsoft Office including Word, Excel, and Outlook.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in Europe without sponsorship. Preferred Qualifications3+ years of direct leadership experience.3+ years of experience with Project Management principles and practice. 2+ years of experience working within Enterprise Resource Planning (ERP) systems such as SAP.Experience in a biotech manufacturing environment, preferably in a GMP and/or ISO 13485 environment.Experience with cold chain distribution practices.#LI-HE1Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging.