Job opportunities for Czech/Slovak/Bulgarian/Hungarian Speakers

  • Kraków
  • Everuptive SpÓŁka Z OgraniczonĄ OdpowiedzialnoŚciĄ
Join the team of one of the top corporations with a branch in Krakow! Work with experts, develop your language skills, and become part of an international environment! Hybrid working model, Home Office 2-3 times per week  Your main responsibilities One of our top clients is looking for Bulgarian and Hungarian speakers. Depending on your experience, qualifications, and preferences, we have roles to propose: Customer Success Specialist Czech/Slovak/Bulgarian/Hungarian (B2/C1) + English B2 Depending on your position, you will be responsible for one of the following areas: Customer Care Representative: Be the first point of contact for Customers Resolve Customer requests received via all channels (phone, email, fax, chat) according to agreed service levels and service standards Provide assistance to customers in self-service mediums and assist the customer to complete transactions Record and follow up on all customer contacts in customer-facing systems Liaise between customers and other departments Hybrid working model, 2-3 times per week from home What we expect from you Czech/Slovak/Bulgarian/Hungarian at least on B2/C1 level English on B2 level min. Openness to work 2-3 times per week from the office in Krakow Excellent communication skills A strong Customer service ethic and the ability to understand, meet and champion the Customer’s needs while staying within the policies and procedures Ability to deal with multiple tasks and work in a dynamic environment A proven ability to cooperate efficiently in a team You’ll ideally have a good working knowledge of MS Office tools and Outlook Demonstrated good analytical skills What we can offer Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more) Complex medical care and individual life insurance Additional funds for trainings and certifications Bonus for referring your friend to work