ServiceNow ITSM Architect

  • Łódź
  • Robert Bosch Sp. Z O.o.
Operating system, WindowsYour responsibilities, Model, develop and document robust solutions, focusing on IT Service Management (ITSM) component utilizing ServiceNow platform, Ability to develop data modeling and design, Translate user and architectural requirements into secure, well-tested implementations, Develop detailed technical design, including outlining the architecture, workflows, and configurations of ServiceNow solutions in area of ITSM, Overlook full SDLC to develop, unit-test, deploy, maintain codebases and peer review code changes, Define and detail overall platform architecture of ServiceNow and on-prem systems with architects from other areas within organization, Remain up-to-date on industry trends, share knowledge among teams, abide by industry best practices and ensures technical governance and policies are being adhered to, Work collaboratively with Business Process Analysts and development teams across multiple time zones and locationsMaster's Degree in the field of Information Technology or comparable field of study, Personality: able to work in a team, outgoing, flexible, communicative, and assertive, Independent and goal-oriented working style, Several years of professional experience in IT, preferred in the area of ServiceNow (in domain separated instances) as a consultant/administrator role, Experience with data modeling design and architecture, Very good knowledge of ServiceNow ITSM, ITIL and IT administration, in-depth knowledge of software, hardware, and system technology, certifications in ITIL and/or TOGAF would be an advantage, Very good knowledge of English, German would be a plusWhat we offer, Benefits:, We would like to offer you number of amenities for you and your loved ones., , Work LikeABosch:, •Contract of employment and a competitive salary (together with annual bonus), •Flexible working hours with home office after the pandemic as well, •Referral Bonus Program, •Copyright costs for IT employees, •Canteen in the office with co-financed lunches, , Grow LikeABosch:, •Complex environment of working, professional support and possibility to share knowledge and best practices, •On-going development opportunities in a multinational environment, •Broad access to professional trainings, conferences and webinars, •Language courses, , Live LikeABosch:, •Private medical care and life insurance, •Multisport card and sports teams, •Number of benefits for families (for instance summer camps for kids), •Non working days on the 24th and 31st of December, •Discounts for Bosch productsBenefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, corporate products and services at discounted prices, integration events, preferential loans, coffee / tea, leisure zone, employee referral program, charity initiatives, family picnics, Massage services at the office, Lawyer consultation, Summer and winter activities for children, karta lunchpass, kafeteriaRecruitment stages, Phone interview with a recruiter, Meeting with a direct manager, Meeting with a higher level managerRobert Bosch Sp. z o.o., At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.This is how we work,