Front Office Supervisor

  • Kraków
  • Radisson Hotel Group
Radisson RED sees thingsdifferently! Art, music, design, fashion: hotels with real urban energy, and comingto Kraków this summer and now we are looking for Night Managerto join our brand-new team. As Night Manager at Radisson RED Kraków, youwill be our guests’ superhero! You willensure the heart and soul of Radisson RED beats loudly and strong. Innovativeand ahead of the curve, you will create the REDvolution where our guests can’twait to come back and experience the moment again, they will go social, whereit’s constant snap and chatter. Capturing feedback at every opportunity, youare ready to make things happen with your unique personality. It’s different weknow, but that’s ok, for at RED it’s a given as the guest experience isparamount and always tops our agenda. What We Offer Our Night Manager We are proud to be rankedamong the top three Forbes Best Employer in Travel & Leisure worldwide,because we aim to be as good a place to work as we are to stay. That is why weoffer a competitive compensation and benefits package, which includes:  Specialrates for our team members, and friends and families while travelling andstaying in our hotelsWetake our “We grow talent, talent grows us” culture belief to heart. With us youwill benefit from a wide range of development offers supporting your learning& growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy Participateand live Responsible Business every day together with our team members in thehotel and in the local communities where we work on creating shared value,better futures and a better planet for allPrivate medical care andpossibility to join a group insuranceAccess to MultiLife platformthat support your growth and well - beingLunches in the employeecanteen and unlimited aromatic coffeeEmployee Referral Programmewith attractive bonusesDiverse career opportunitiesworldwide in more than 1160 hotels Training, transfer andpromotion opportunities in 10 hotel brands worldwide Diverse and open team as wellas regular team events  The Night Manager Role Our frontoffice team is the heart of the house, providing a warm welcome and happysmile, and where we strive to deliver an experience that is beyond expectation- creating memorable moments for our guests. Our NightManagers love the hustle and bustle of life! It’s not just about check-in andcheck-out. It’s about everything in-betweenYou will support our frontoffice team and lead by example, ensuring all aspects of the guest journey and experience are anticipatedand delivered to the highest level You will exude patience,empathy and have the personality to host the showAs an integral part of theteam, you will work proactively to ensure guest satisfaction and the smoothrunning of the front office department As NightManager, you will join a team that is passionate about delivering incredibleservice where we believe that anything is possible, whilst having fun in allthat we do! Are you? You ideally have previousexperience in managing front office teamYou can quickly familiarize yourself with the use of IT systems You are a team leader and always have an open ear for the questions andproblems of your team You are flexible with positive Yes I Can! attitudeYou have an eye for detailYou are creativeproblem-solverYou are passionate about creating extraordinary serviceYou speak Polish and English  Come join us and make RED the place to be! Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of ourbusiness success and future. Our people are true Moment Makers and together webring the culture, spirit, environment and opportunities that empower you to beyour best, every day, everywhere, every time. Together, we make Every MomentMatter. We focus on you as a person,your skills, talents, and passion – not only on your resume. Because mindset iswhat it’s all about. And you can grow the rest with us. That's a promise! The Radisson Hotel Groupportfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED,Radisson Individuals, art’otel. Park Plaza, Park Inn by Radisson, Country Inn& Suites by Radisson, and prizeotel brought together under one commercialumbrella brand Radisson Hotels.