Customer Service Specialist with Italian

Your responsibilities Telephone and e-mail service for Italian-speaking individual clients Presenting Beliani products to our clients Chat service Planning shipments Taking care of the timely execution of orders Customer service inbound pre and post-sale via phone, e-mail and chat Processing orders Reporting to the Country Team Leader Taking care of the timely execution of orders Our requirements You are native / fluent in Italian (min. C1) You have a communicative level of English (min. B1) You have great written and communications skills You have good cultural knowledge of a given market You are a fast learner You have a good typing speed (min. 45 wpm) You have good Microsoft Office and Google Cloud suite knowledge You are able to work in a team as well as individually You are located in Szczecin (Poland) or would like to relocate You are able to work under pressure and multitask What we offer: Work in an international environment in a fast-growing company Work in a pleasant atmosphere within a great team Career and self-development opportunities Intensive training in all aspects which you lack experience in Office in the city center Attractive salary Full time employment contract Flexible working time Private healthcare package, also for family members Multisport card Discount on furniture purchases Sharing the costs of foreign language classes Sharing the costs of professional training & courses Pizza day Company party 1 x / year Team and company integrations after hours Non-corporate company structure Relocation package for people ready to move to Szczecin 26 days off regardless of seniority