Employee Connection Director - UK&EMEA

Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New Role…Warner Bros. Discovery (WBD) is searching for a Director, Employee Connection, UK and EMEA to join the Global Business Services (GBS) People & Culture (P&C) Operations team. This role will manage WBD’s P&C Employee Connection and Workforce Administration (WFA) onsite team members in the UK and throughout Europe who support People & Culture (P&C) Services and (P&C) Partners in the UK and EMEA with position and employee data management. This Director role oversees day-to-day processes, recommends and builds processes as part of the continuous improvement journey, participates as a subject matter expert in meetings and on special projects around WFA and EC, and assists internal and external clients and P&C Partners with questions and concerns.The EC and WFA teams are the primary data owner of employee data in Workday HCM. The team processes transactions for HR employee data such as position management, hires, rate changes, promotions, transfers, terminations, and data corrections in our Workday HCM or another local systems, audits and analyzes data to maintain data quality and ensure data accuracy. They are the system and process experts as it pertains to employee data and transactions.Your Role Accountabilities…Oversee the day-to-day EC and WFA activities for the teams based in the UK and throughout EuropeParticipates as a member of the global GBS P&C Ops management team and assist in setting goals, processes & procedures across the global teams (Hyderabad, India, Mexico City, Mexico, Warsaw, Poland, and the US among others)Creates & drives individual team objectives & expectations that align with overall division and Company goalsAct as primary support for various P&C teams in the UK and EMEA across WBD and provide secondary support to US, Latam and Asia Pacific regional teamsReviews, analyzes and audits data for completeness and accuracy. Run and distribute monthly reports & Ad/Hoc reports to divisional & P&C management as neededEnsures the team meets service level agreements and is responsive to client needsEnsure processes achieve full compliance with policy and control environment including data privacy and SOX, responds to requests for audits and government inspectionsMentor and provide guidance to team members related to work performance and opportunities to gain additional skillsHost team meetings to ensure all team members are aligned with processesCoordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issuesMake decisions/recommendations around system configuration of foundational HCM data, keeping in mind how any system changes impact the day-to-day activities of the team, including partnering with regional leads to understand regional process nuancesAct as final escalation before WFA Lead to respond to requests for assistance and guidance on processes from internal and external peers and clientsManage team members who process Data Correction requests from field or because of internal audits. Work with P&C to identify issues and make corrections to employee data. Counsel P&C when correction may impact other employee data such as vacation accrual, pension, benefits, bonus etcRepresent UK and EMEA WFA & EC teams as subject matter expert in meetings and during large & small projectsAssist with Change Management efforts as the result of process change, including the creation of process documentationComplete Performance reviews for direct reports to include feedback on performance objectives and expectationsPartner with upper management across the organization on various projects, initiatives and on day-to-day support/escalationsHelp team plan & prioritize duties & project support workFind opportunities for process improvement/efficiencies and implement as appropriateQualifications & Experience…Minimum 10 years Human Resources, including 5+ years in Shared Services/Delivery in a global environment. Must be able to maintain confidentiality and use confidential information appropriatelyBachelor's degree in Human Resources or related field with an MBA preferred, or equivalent combination of work experience requiredLanguage Requirements: Must be fluent in EnglishDemonstrated strategic leadership in multinational operations. Proven ability to lead, engage, and build positive team culturesTechnical Skills: Experience with HR technology systems, preferably Workday and ServiceNow. Strong skills required with Outlook, Excel, Word and PowerPoint.Relationship Management: Strong relationship and negotiation skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthinessProcess Management: Skilled in process management, improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independentlyOrganizational Skills: Excellent planning, time management, prioritization, delegation and follow-up skills. Has strong analytical skills and attention to detailExceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment. Persuasive and persistent in driving changeGlobal Perspective: International experience is required, specifically in a role supporting the US, EMEA and UK along with willingness and ability to travel InternationallyLeadership Presence: Strong business and technical acumen with an inspiring leadership presence. Demonstrates 360-degree leadership, balancing cost, productivity, and timeliness in executing strategyWhat's in it for you...Contract of employmentHybrid work model, flexible working hoursFree access to player.pl and HBO MaxBenefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral programWork-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiativestraining & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema roomCSR activities: volunteering, eco & social initiativesCasual dress codeParking space available for booking #LI-HybridHow We Get Things Done…This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.The Legal Bits…Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.