Area Manager, Merch by Amazon (TOD)

Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you!At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universe’s most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business…and we find that exhilarating!Read more about us at amazon.com/aboutWhen we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity!See why diversity is important to us at amazon.com/diversity.As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key job responsibilitiesKey responsibilities include: Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality Partnering with the management team to establish and maintain quality control standards Proactively identifying and leading process improvement initiatives and Lean tools Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor Leading and developing a team of Amazon associates Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed Ensuring procedures are followed for building security and product loss prevention Creating, managing, and supporting recognition and communication programsAbout the teamOperations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. We are open to hiring candidates to work out of one of the following locations:Lodz, POLBASIC QUALIFICATIONSBasic qualifications:· You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification· A strong team player, you thrive when working with others,· You have previous experience as a manager, involving sizable teams; you’re a natural at motivating others around you,· You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you,· You’re a quick thinker, able to act decisively in a fast-paced environment,· You’re willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.PREFERRED QUALIFICATIONS· Previous experience as a manager in a distribution center or logistics warehouse is a nice to have.