PMO Process and Transformation Professional

  • Łódź
  • Bff Polska S.a.
BFF Banking Group is the largest independent specialty finance in Italy and a leading player in Europe, specialized in the management and non-recourse factoring of trade receivables due from the Public Administrations, securities services, banking and corporate payments. PMO Process and Transformation, Professional Workplace: Łódź The ideal candidate will have following skills and attributes: University degree in Economics, Administration, or Master in Digital Process Transformation Minimum of 4 years of experience in roles related to BPO companies Proficient in English Excellent knowledge of Excel International experience in the banking sector is a plus Responsibilities: Continuously improve processes to drive efficiency and effectiveness Propose process automation solutions to streamline manual data entry and achieve operational excellence Provide support to the entire Group and prioritize tasks in alignment with directives based on instructions received from the Operations Director Participate in sessions with internal teams to develop new tools and processes Support the enhancement and implementation of algorithms to replace manual calculations within various units Collaborate with external consultants on the implementation and design of new tools and systems Share expertise in customer management and contribute ideas for process automation Lead creative process transformation initiatives within Poland, including establishing a centralized back office and implementing new systems Analyze existing processes and standardize them to align with group standards across 12 countries Design and implement a new transactional system to enhance operational efficiency Develop a centralized service center for European countries, focusing on back-office operations, process changes, and the implementation of a new factoring system We offer: Attractive employment conditions (e.g. private medical care, multisport card, Pluxee card, Pluxee Lunch Pass card) Language courses Referral program Work in an inspiring international company Good atmosphere at work Challenging work in an international environment under highest standards